Pharmacy Service Technician
ESSENTIAL JOB DUTIES
Manage installation of new remote dispensing machines at long term care facilities, including participate in preliminary testing toensure the machines function properly prior to implementation.
Service equipment when it stops functioning properly, including troubleshooting, the determination of the cause of failure, and therepair, replacement parts of remote dispensing machines, desktop computers, printers and peripherals.
Perform first-call troubleshooting protocols for remote dispensing machines. Timely escalation to Tier II as outlined in servicerecovery guidelines.
Accurately document all service events as required.
Communicate with external service experts on an as-needed basis to troubleshoot difficult service issues.
Review, evaluate, and communicate with nursing staff daily for issues in regarding automatic dispensing unit (ADU) machine.
Act as liaison for assigned pharmacy regarding questions when they arise from various facilities.
Preventive maintenance on equipment and peripherals on a daily, weekly, monthly, and quarterly basis, including cleaning, testing,and periodic component replacement.
Maintain all environmental specification related to the remote dispensing unit.
Place stock into automatic dispensing unit machine as appropriate.
Review and monitor inventory or E-Kits and/or E-Cabinets and reorder as necessary.
Conduct periodic medical cart audits and remove expired medications and flag reorder dates.
Initiate and perform Disaster Recovery protocols as required for non-functional remote dispensing machines.
Train long term care facility staff on the proper use of equipment and peripherals.
Provide high level of customer service by responding promptly to the requests of all personnel at long term care facilities and thecentral hub pharmacy location.
Replace refillable supplies on equipment and computers, including toner cartridges, paper stock, and thermal printer refill rolls.
Submit daily checklist and issues report. Perform on-call responsibilities as required.
Please feel free to contact me, if interested in discussing the job opening.
Thanks and Regards,
Aruna Pillai (Angela)
Estimated Salary: $20 to $28 per hour based on qualifications.
Manage installation of new remote dispensing machines at long term care facilities, including participate in preliminary testing toensure the machines function properly prior to implementation.
Service equipment when it stops functioning properly, including troubleshooting, the determination of the cause of failure, and therepair, replacement parts of remote dispensing machines, desktop computers, printers and peripherals.
Perform first-call troubleshooting protocols for remote dispensing machines. Timely escalation to Tier II as outlined in servicerecovery guidelines.
Accurately document all service events as required.
Communicate with external service experts on an as-needed basis to troubleshoot difficult service issues.
Review, evaluate, and communicate with nursing staff daily for issues in regarding automatic dispensing unit (ADU) machine.
Act as liaison for assigned pharmacy regarding questions when they arise from various facilities.
Preventive maintenance on equipment and peripherals on a daily, weekly, monthly, and quarterly basis, including cleaning, testing,and periodic component replacement.
Maintain all environmental specification related to the remote dispensing unit.
Place stock into automatic dispensing unit machine as appropriate.
Review and monitor inventory or E-Kits and/or E-Cabinets and reorder as necessary.
Conduct periodic medical cart audits and remove expired medications and flag reorder dates.
Initiate and perform Disaster Recovery protocols as required for non-functional remote dispensing machines.
Train long term care facility staff on the proper use of equipment and peripherals.
Provide high level of customer service by responding promptly to the requests of all personnel at long term care facilities and thecentral hub pharmacy location.
Replace refillable supplies on equipment and computers, including toner cartridges, paper stock, and thermal printer refill rolls.
Submit daily checklist and issues report. Perform on-call responsibilities as required.
Please feel free to contact me, if interested in discussing the job opening.
Thanks and Regards,
Aruna Pillai (Angela)
Estimated Salary: $20 to $28 per hour based on qualifications.
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